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Walgreens Customers Face Uncertainty as Store Closures Loom Nationwide

Jul 09, 2024 12:01 AM EDT | By Jep Collins

Closed Sign

(Photo : Unsplash/EvanWise)

Walgreens customers are facing uncertainty as the drugstore chain plans to close several underperforming stores nationwide.

This decision follows the company CEO's announcement that many locations will shut down this year. Customers are now unsure where they will get their medications and essentials.

Store Closures at Walgreens

Walgreens, one of the largest drugstore chains in the U.S., is set to close several underperforming branches. According to The U.S Sun, the decision follows the CEO's confirmation of nationwide store closures this year.

The company has not disclosed which specific locations will be affected. However, a spokesperson from Walgreens explained that about 25% of their stores do not align with their long-term goals.

They plan to shut down many of these stores as part of an optimization program over the next three years. Additionally, the company is investing to improve the experience for customers and patients.

The CEO of Walgreens Boots Alliance, Tim Wentworth, spoke to The Wall Street Journal about the need for the business to focus on contributing sectors with a promising future, acknowledging that some areas require changes.

He described the current period as a time of significant restructuring for the company.

Some Walgreens locations have already been closed as part of this plan.

Franchise Herald recently reported on a series of Walgreens store closures across the United States, impacting permanent and temporary operations.

The company has shut down pharmacies at 26 locations due to various operational reasons, including stores in Des Moines, Newark, Wilmington, Bethany Beach, Danville, Medford, Tacoma, Davenport, Placerville, Sacramento, St. Louis, Highland Park, Atlanta, Dayton, Citrus Heights, Westfield, and Kalamazoo.

Temporary closures have also occurred in Tulsa, Little Rock, Oklahoma City, Bend, and Moline. These steps are part of Walgreens' strategy to refine its store network in response to evolving market conditions and shifts in consumer preferences.

Also Read: Rite Aid Announces Closure of Eight Additional Stores in Latest Cutback

Concerns Over Walgreens Store Closures

Walgreens mobile app

(Photo : Unsplash/MarquesThomas)

As Walgreens announces closures across its U.S. locations, employees and customers turn to online platforms like Reddit to voice their concerns and seek information.

On the subreddit r/WalgreensStores, users are actively discussing the potential impacts of these closures.

One user expressed deep concern about job security, wondering about severance packages and whether they would be relocated or lose accumulated paid time off. The lack of clear communication has left many employees stressed about their future employment status.

Another commenter suggested that the likelihood of store closures might depend on sales performance and efforts like selling credit cards, indicating a drive to boost store profitability to avoid shutdowns.

Meanwhile, another noted that even the busiest stores could be at risk if they are not financially sustainable, highlighting multiple factors influencing the decision to close a store.

Responses vary, with some users trying to reassure others by pointing out that closures typically follow a lengthy process and immediate job loss is not likely. They mention that signs such as discontinuation of deliveries could indicate an impending closure, but most employees should not expect immediate changes for now.

This wave of store closures as part of Walgreens' optimization strategy has sparked a mix of speculation, advice, and shared concerns among the community, reflecting the uncertainty and anxiety many employees feel nationwide.

Related Article: Walgreens Unveils List of 26 Store Closures Amid Extensive Retail Reductions

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