PNC Financial Services Group Inc. is closing 19 branches in multiple states, with Pennsylvania being the hardest impacted.
PNC Bank has announced the closure of five branches within the commonwealth, including a location close to Pittsburgh, the city's headquarters. Additionally, the bank plans to shut down four branches in Illinois, three in Texas, two each in Alabama and New Jersey, and one branch in Ohio, Florida, and Indiana.
These closures are scheduled for Friday, February 16, 2024, as confirmed by a PNC spokesperson.
The affected local branch in New Castle, located just north of Pittsburgh at Two North Mill Street, will consolidate its services with the nearby branch at 2802 Wilmington Road, also in New Castle.
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More PNC Bank Branches to close in 2024
The PNC bank initiated the closure of multiple branches in 2024 by submitting regulatory applications.
The bank also said it would close another branch in October 2024 after 29 other places had already closed.
On November 17, the doors closed permanently at one of PNC Bank's branches, marking the end of its operations. However, customers can continue depositing and withdrawing cash using an ATM across the street.
The bank has relocated all its assets from this branch to a nearby facility.
This closure is part of a larger strategy by PNC, which earlier announced plans to shut down 127 branches. This decision comes as a response to decreasing in-person visits and the rising trend of online banking.
PNC Bank Closes Branches as Customer Needs Evolve
The bank's spokesperson previously told The U.S Sun that these changes show an evolving customer base with various needs.
In a recent report, PNC Bank intends to close 147 locations as it concentrates more on online banking. 60% of PNC's banking operations will transition to an online-only model as part of this initiative.
PNC Bank said, "We have grown our PNC branch footprint over the past five years - by building new branches and through acquisitions - while total industry branches have declined."
They added that as their customers' needs change, they need to close branches sometimes. The bank explained that they always aim to improve their branches and other banking services to help their customers best.
Meanwhile, PNC Bank emphasized its commitment to adapting to customer preferences. As noted in the report, the closure is part of a larger strategy to downsize.
About PNC Bank
The PNC Bank believes that it should serve a greater purpose. They are committed to serving their employees, customers, and communities.
They have worked hard for over 170 years to help clients reach their financial goals by providing excellent service and financial expertise. More so, the bank noted that they are proud that they always looked out for their customers and their communities, workers, and shareholders.
Meanwhile, the company highlights that their mobile branches offer essential financial services, instruction, and much more to give financial confidence to their clients. According to the bank, nearly 25 million U.S. residents do not have bank accounts or do not have enough money in their accounts.
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