Walmart is rolling out new shopping carts featuring three design changes at its 4,600 stores nationwide.
A shopper has warned that these new carts could be challenging because of their increased height, especially for those not tall. This change is intended to enhance the shopping experience as part of a nationwide update.
Walmart New Carts: Design Updates at Mayfield Store
The Walmart in Mayfield, Kentucky, has rolled out a new set of shopping carts that feature several significant changes from the previous models.
According to Best Life, the updated carts are designed to function better and add convenience for shoppers. Key differences include a taller frame and enhanced child seats with a cup holder and a smartphone slot.
The new carts have handlebars approximately 43.3 inches high, about 3.5 inches taller than before. Additionally, the child seat has been raised almost 8 inches higher than the old carts, aiming to provide more comfort and accessibility, as Daily Mail revealed.
Over the last year, Walmart has been rolling out taller shopping carts nationwide. A Walmart spokesperson told Business Insider that the new cart design aims to enhance the shopping experience for customers.
On average, a standard Walmart store contains between 600 and 800 shopping carts, whereas the larger Supercenters are equipped to hold up to 2,000 carts.
Some individuals have praised the updates to the shopping carts. One commenter expressed approval on the store's Facebook post announcing the new carts, commending Walmart for improving the carts and the overall store experience.
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Height Issues Spark Complaints
While the new shopping carts at Walmart offer extra storage that most customers appreciate, they are causing frustration among some due to their height. The U.S. Sun reports this feature has proven unpopular, particularly with shorter shoppers.
Feedback on social media platform X has been overwhelmingly negative from those who find the carts too tall. One user advised shorter shoppers to avoid the new carts altogether. Another expressed their dissatisfaction more forcefully, implying that the design disregards shorter individuals.
Complaints about the carts being unmanageable were common, with one shopper declaring they would no longer shop at Walmart because of this issue.
A frustrated user even called for the return of the regular carts, questioning if the new design was meant to exclude shorter people from easily using the carts.
Moreover, the new shopping carts at Walmart have raised concerns among shorter individuals, who find them difficult to use, particularly those who are parents of small children, as posted on Best Life.
A shopper expressed on Facebook that she had to lift a 9-month-old baby above her head just to place him in the cart. Another shopper shared a similar struggle, noting that it was challenging to lift her 3-year-old into the new carts, emphasizing the difficulty due to the cart's design.
In a TikTok video reported by Daily Mail, a shopper explained that the carts' increased height seems to overlook the needs of shorter individuals. She shared her struggle, noting that it's hard to see around her daughter when using the new carts at Walmart.
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