Hewlett-Packard recalled power cords over fire-hazard risks and affecting almost six million laptops and notepads in US, Canada and Australia on Tuesday.
According to the statement, these power cords can cause overheating, which in turn can end in fires or burn accidents.
The Hewlett-Packard recalled power cords, which are black with the model LS-15 were sold with Hewlett-Packard and Compaq notebook computers, mini-notebook computers with AC-adapter powered computer accessories like docking stations, between September 2010 and June 2012, for about 500 to 1,500 dollars. These power cords were manufactured in China.
According to the US Consumer Product Safety Commission, Hewlett-Packard has already received twenty-nine reports of power cords overheating, melting or charring, ending in two claims of customers having minor burns and thirteen other claims of minor damages in property.
The US Consumer Product Safety Commission advised customers to stop using the power cords and contact Hewlett-Packard to get their replacement cords for free. HP consumers, however, can still continue using their computers on battery power.
The regulators also said that the Hewlett-Packard recall affected almost 5.6 million units in the United States and around 446,700 units in Canada.
Meanwhile, in a report by The Australian, a local HP official confirmed that Australian consumers of the product are also included in the recall.
Consumers of the Hewlett-Packard power cords can reach Hewlett-Packard at 877-219-6676 from 10 a.m. to 7 p.m. ET Monday through Friday or online at www.hp.com and click "Recalls" at the bottom of the page for more information.
The United States Consumer Product Safety Commission is tasked to protect the general public from unreasonable risks of death and injury related to the use of different types of consumer products under its jurisdiction.
For the past forty years, it has been the agency's duty to protect consumers and families from consumer products that present chemical, electrical, fire or mechanical hazard.
