Every Uber driver's dream to get the perfect rating and so here are some effective tips to reach that goal. Because whatever you or your passenger might say, consistent five-star ratings will improve your Uber business.
If you think that your ways to get the passenger to a satisfactory transport experience are already enough, think again. Some Uber drivers in the U.S. are providing rating tips to take your service to a whole new different level.
Uber makes it possible for passengers to give rating and tips to drivers and vice-versa. According to the tutorial video on Uber, a written review may also be added along with the star ratings.
Here are some Uber rating tips to improve your credibility as a driver.
Maintain timeliness and reliability
More than the experience, most passengers are looking for timeliness and reliability from the Uber driver. This rating tip requires you to be "ready and prompt when accepting requests," the Uber tutorial said.
"We suggest drivers to only go online and accept trips when they are already in the vehicle and ready to drive," the company said.
The Uber rating hack and tip: Using a GPS in your car will help you study the area around and look at more efficient routes during vacant hours.
Make your passenger feel 'at home'
Being hospitable is not just engaging your passenger into a small talk or a conversation if the travel time is too long. Sometimes, this even irritates the passenger.
An international Uber driver shares some rating tips on how to get that five-star and sometimes, it is all in your extra amenities.
"Be sure to have snacks, water, sodas, multiple phone chargers, magazines, DVD player, WiFi hotspot, mini fridge, first aid kit, allergy pen, gums, mints and moist towelettes to accompany the sea food dinner you have already prepared. Also, have a second entrée choice, possibly a vegan choice as well," the driver said in an online forum.
The Uber rating hack and tip: Provide the essential - a cold water.
Dress professionally
Invest in clothes that present drivers in a professional way, especially if you are doing this full-time.
"There is no formal dress code in the Uber system, but that does not mean you should not think about your appearance," the Uber tutorial said.
Dressing appropriately reflects the driver's commitment to the business and will earn respect from the passenger. Therefore, gaining you the perfect Uber rating.
The Uber rating hack and tip: Introduce yourself. As something that regular taxi cab drivers do not do, this puts your Uber driving job in a much esteemed level.
Do not ask users to provide you with five stars
This appears like an Uber rating hack in itself. While drivers may ask the passengers to rate them, asking them for five stars is not advisable -- perhaps even if you believe you are delivering the perfect service.
Have you done any of these yet?