Gaming brothers Kurt Leighton and Geriel Louis are spending almost the whole day playing the newly released game "Batman: Arkham Knight" on their PlayStation 4, where it works just generally perfect. Unbeknownst to them, some PC users are reportedly experiencing major glitches and performance issues while playing the game.
Warner Bros was swift to make a move when it recently suspended future game sales of the PC version of "Batman: Arkham Knight" as they work to address the current issues.
In an official forum, the company posted on Wednesday, "Dear 'Batman: Arkham Knight' PC owners, we want to apologize to those of you who are experiencing performance issues with [the game]. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards."
Wired UK said PC users are reporting errors while playing "Batman: Arkham Knight," and these errors include very slow frame rates at single digits, crashing, memory leaks that cause the game to eat up to 12 GB memory.
"Individual system power doesn't seem to be a factor, as players with both AMD and Nvidia based systems are affected, including those with dedicated high-end gaming PC builds," the report added.
The Verge also reported that Steam is no longer selling the game, and that Warner Bros is expected to release a patch for "Batman: Arkham Knight" but has not yet set a date.
"But even if it does fix the game's missing textures, juddery performance, and painful load times, it may be too late to rescue 'Arkham Knight's' image in PC players' eyes," The Verge added.
Warner Bros meanwhile promised that it is working to deliver an updated version of "Batman: Arkham Knight" on PC so users "can enjoy the final chapter of the Batman: Arkham series as it was meant to be played."
"When the game does go back on sale on Steam, it will be saddled with a slew of one-star reviews and complaints, a digital footprint that serves as proof of what happens when you upset gaming's most dedicated players," The Verge pointed out.
